What Amount will be Refunded following a Product Return?
Please note that, upon receiving back a product returned in its original condition and in accordance with the terms of the general return policy, we will refund you the original price you paid for the product. However, except in circumstances where a claim of a defect or non-receipt of a product has been validated, we will not reimburse you for the return-postage cost or refund you the original postage that we paid to send the product to you.
Express Shipping: Important Details
DHL Express shipping, via Hong Kong, is available to selected countries for an additional fee, which includes a refundable $13.50 deposit. This deposit is refundable after delivery if 1) DHL doesn't require more than one attempt and 2) no address correction is needed to complete delivery. Otherwise, DHL will charge us this fee and we won't refund it.
The timeframe for delivery is estimated and doesn't include handling time or the time for overland transport to DHL in Hong Kong. Our DHL Express option doesn't apply to "remote areas".
If you fail to accept a DHL Express shipment addressed to your given address, the parcel will not be returned to us, will be considered lost by your default, and no refund will be issued for your purchase.
Where are you located, and from where are the products shipped?
Larry Linthic, Ltd. Co. is a limited liability company registered in Santa Fe, New Mexico, U.S.A.
However, we are operating in, and shipping from, Asia, which is the reason that your order states, "Ships from Hong Kong".